Guaranteed Turnaround within 24-hours
Net Transcripts returns all dictated reports within 24-hours or less, 24/7/365. We also have the ability to provide faster response times to meet priority or emergency requests. Please contact a Sales Representative to learn more about priority turnaround options for dictated reports.
98.8% Accuracy Guarantee
Net Transcripts guarantees 98.8% error-free transcripts, which meets or exceeds some of the most rigorous standards in the country. Our highly skilled transcribers are experienced in the language, nuances and procedures necessary to accurately transcribe recordings originating from law enforcement and criminal justice agencies. Our transcribers will follow dictated formatting prompts and can type into your agency's report template when provided.
Secure & Confidential
Net Transcripts has developed a secure, Web-based application that facilitates the encrypted transfer of recorded media and transcribed documents between Net Transcripts and our customers. It also gives customers the ability to search through past and pending order requests and offers a centralized solutions to managing the transcription process.
The electronic transfer of files are authenticated and encrypted via 128-bit Secure Sockets Layer (SSL) communications protocol technology. Our Web-based Order Center was designed specifically around tracking the Chain of Custody of all data at any given point during the transcription process and to control access to various users based on assigned permissions.
All transcripts are processed domestically in the United States. All of Net Transcripts' employees and transcribers are subject to national-level criminal background checks and sign comprehensive confidentiality and conflict of interest agreements which were drafted specifically to safeguard the sensitive nature of the material we transcribe.
Easy to Use
At Net Transcripts, we strive to provide a secure, user-friendly service and to reliably and accurately process large volumes of transcription at significantly less cost. Our Customer Service Team is readily available to train new users and assist customers with questions and special requests. The implementation of our service is non-disruptive to current procedures and is available on an as-needed basis; making it scalable to accommodate both large and small transcription demands.